Refund Policy
All Sales are Final
Due to the nature of our products (consumable botanicals, teas, and herbs), we cannot accept returns or exchanges. This ensures the safety and integrity of the products we provide to our community. Please review your order carefully before completing your purchase.
Damaged or Defective Items
The only exception to our final sale policy is for items proven to be damaged during the shipping process. If your order arrives damaged, please follow these steps:
Document the Damage: Take clear photos of the damaged packaging and the product.
Contact Us: Email us at hello@everydayalchemybotanicals.com within 7 days of delivery.
Resolution: Once we verify the damage, we will send a replacement at no cost to you or issue a refund for the affected item.
Satisfaction Guarantee
We want these plants to work for you. If you are unsatisfied with your purchase for any reason, please reach out to us. While we cannot accept returns on opened food products, we handle these situations on a case-by-case basis and may offer store credit or alternative suggestions to help you find a botanical match that works for you.